Exclude Oversize Items. MyTruckPoint offers Free Shipping on majority products in USA & Canada for orders over $99. However, there are certain locations where we are not able to offer Free Shipping but we try to ship with the lowest rates possible. Orders placed before 2 PM are usually processed the same day.
Heavy and big items do not qualify for Free Shipping. Some products are oversized and cannot be shipped through standard shipping. These products will not have a Free Shipping icon but you will be able to check out as Free shipping; however, if there is any additional cost you will be informed by our sales team before the item is shipped. If you do not wish to pay additional shipping cost, you have the option to cancel the order and request a full refund. Packages that weight more than 150 lbs are LTL Packages. Packages Lenght more than 165 inches in length and girth combined are LTL Package. Packages can be up to 108 inches in length to qualify for small package, However please note some package may have over-size fees applied to it. For more info please contact us on 1-800-292-4173.
This offer is valid for selected Product. Auto Discount will be applied to the checkout. Not all product are eligible for discount. If the product is eligible then auto discount will be applied in checkout.
At MyTruckPoint we want our customers to have the best deal that they can get. We work hard to get them the price that saves some money for them. However, there are a few things that need to be considered.
- Part must be in stock with competitor to qualify for price match.
- All customers can participate in a price match & price beat offer.
- Amazon.ca. Yes, we price match with Amazon and we thank you for supporting Canadian Company. (Exception, not all products are eligible for price match and price beat, However, 99% we will beat at Amazon.ca as well)
- We do price beat by 5% of the price difference, not beat the price by 5%. You get 5% off for whatever price difference you find as advertised online or in-store. We like to be very clear with our customers about how this works and if you are not sure how the price beat works please give call us 800.292.4173 or chat with us.
- If you are our current customer, you get an additional 5% and we beat by 10% of the price difference.
- You cannot combine 2 offers such as price beat and any other promotion, however, you are eligible to get any of the lowest offers.
- We do price match with any genuine competitors.
We love to help our customers to the best we can, However, some of this vendor does not qualify for price match and price beat:
Exclude Vendors Such as -
- United States Retailer and Online Stores. (Give us a call and we will do our best)
Note: We do carry lots of products in our store and if you don’t find anything listed on our website please talk to us and we will give you the best quote.
This will fit all this Vehicle
2009-2014 Buick Enclave
2004-2007 Buick Rainier
2000-2000 Cadillac Escalade
2002-2014 Cadillac Escalade
2007-2014 Cadillac Escalade ESV
2007-2013 Cadillac Escalade EXT
2007-2013 Chevrolet Avalanche
2002-2006 Chevrolet Avalanche 1500
2002-2006 Chevrolet Avalanche 2500
1992-2005 Chevrolet Blazer
1988-1999 Chevrolet C1500
1992-1999 Chevrolet C1500 Suburban
1992-1999 Chevrolet C2500 Suburban
2004-2012 Chevrolet Colorado
2015-2020 Chevrolet Colorado
1996-2002 Chevrolet Express 1500
1996-2002 Chevrolet Express 2500
1996-2002 Chevrolet Express 3500
1988-1999 Chevrolet K1500
1992-1999 Chevrolet K1500 Suburban
1992-1999 Chevrolet K2500 Suburban
1994-2004 Chevrolet S10
1999-2018 Chevrolet Silverado 1500
2007-2007 Chevrolet Silverado 1500 Classic
2001-2003 Chevrolet Silverado 1500 HD
2005-2006 Chevrolet Silverado 1500 HD
2007-2007 Chevrolet Silverado 1500 HD Classic
2019-2019 Chevrolet Silverado 1500 LD- Old Model
2000-2014 Chevrolet Suburban 1500
2000-2013 Chevrolet Suburban 2500
1995-2014 Chevrolet Tahoe
2002-2009 Chevrolet Trailblazer
2002-2006 Chevrolet Trailblazer EXT
2009-2012 Chevrolet Traverse
1998-2004 Dodge Dakota
1998-2009 Dodge Durango
2011-2013 Dodge Durango
1994-2010 Dodge Ram 1500
1994-2002 Dodge Ram 2500
1994-2002 Dodge Ram 3500
2003-2014 Ford E-150
1991-2002 Ford E-150 Econoline
2008-2014 Ford E-250
2008-2014 Ford E-350 Super Duty
2008-2014 Ford E-450 Super Duty
2011-2014 Ford Edge
1997-2015 Ford Expedition
1997-2010 Ford Explorer
2001-2003 Ford Explorer Sport
2001-2005 Ford Explorer Sport Trac
2007-2010 Ford Explorer Sport Trac
1992-1996 Ford F-150
2001-2010 Ford F-150
2013-2020 Ford F-150
2004-2004 Ford F-150 Heritage
1992-2011 Ford Ranger
2009-2014 GMC Acadia
1988-1999 GMC C1500
1992-1999 GMC C1500 Suburban
1992-1999 GMC C2500 Suburban
2004-2012 GMC Canyon
2015-2020 GMC Canyon
2002-2009 GMC Envoy
2002-2006 GMC Envoy XL
2004-2005 GMC Envoy XUV
1994-2001 GMC Jimmy
1988-1999 GMC K1500
1992-1999 GMC K1500 Suburban
1992-1999 GMC K2500 Suburban
1996-2002 GMC Savana 1500
1996-2002 GMC Savana 2500
1996-2002 GMC Savana 3500
1999-2018 GMC Sierra 1500
2007-2007 GMC Sierra 1500 Classic
2001-2003 GMC Sierra 1500 HD
2005-2006 GMC Sierra 1500 HD
2007-2007 GMC Sierra 1500 HD Classic
2019-2019 GMC Sierra 1500 Limited- Old Model
1994-2004 GMC Sonoma
1992-2014 GMC Yukon
2000-2014 GMC Yukon XL 1500
2000-2006 GMC Yukon XL 2500
2003-2008 Honda Pilot
2012-2015 Honda Pilot
2006-2014 Honda Ridgeline
2006-2007 Hummer H3
2007-2009 Hyundai Santa Fe
1984-2001 Jeep Cherokee
1986-1986 Jeep Comanche
1988-1992 Jeep Comanche
2006-2010 Jeep Commander
2002-2020 Jeep Grand Cherokee
2002-2012 Jeep Liberty
1984-1990 Jeep Wagoneer
2007-2018 Jeep Wrangler JK
1997-2006 Jeep Wrangler TJ
2006-2008 Lincoln Mark LT
2007-2016 Lincoln Navigator
2007-2008 Mercury Mountaineer
2017-2020 Nissan Armada
2005-2020 Nissan Frontier
2005-2012 Nissan Pathfinder
2004-2015 Nissan Titan
2016-2017 Nissan Titan XD
2011-2012 Ram 1500
2009-2012 Suzuki Equator
2007-2020 Toyota 4Runner
2007-2014 Toyota FJ Cruiser
2001-2019 Toyota Sequoia
2001-2020 Toyota Tacoma
2000-2020 Toyota Tundra
SHIPPING AND DELIVERY
MyTruckPoint offers Free Shipping on majority products in USA & Canada for orders over $99. However, there are certain locations where we are not able to offer Free Shipping but we try to ship with the lowest rates possible. Orders placed before 2 PM are usually processed the same day.
Most of the products that are in stock are shipped Same Day or within 1-2 business days. There are certain products that are custom made to order which requires manufacturing time.
Please allow at least 2 to 5 business days once the order is shipped to you. Shipping Carriers such as Purolator, FedEx. Loomis Express.
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SHIPPING CARRIERS
We use the top carriers such as Purolator and FedEx, Loomis Express.
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FREE SHIPPING
Enjoy Free Shipping on orders over $99. We offer Free Shipping on most of the products. However, some products that are heavy and big in size cannot be shipped through a regular delivery system and requires additional shipping charges. MyTruckPoint will not cover any exceptionally high shipping charges. The customer will be responsible for those additional charges. Free Shipping is a cost that is covered by MyTruckPoint to help our customers with their purchase but not all the products and locations are eligible for Free Shipping. We do not ship to APO/FPO.
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PO BOX Address:
Shipping Limitations: Unfortunately, the majority of our products are too large to be shipped to P.O. Boxes. As a result, we do not accept orders with P.O. Box addresses. If a P.O. Box is provided along with a full physical address, we will use the physical address for shipping. Please ensure you provide a valid physical address to avoid delays in processing your order. If you have any concerns or need assistance, feel free to reach out to our customer support team.
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Payment Disputes and Chargebacks:
In the event of any payment disputes or credit card chargebacks related to an order, it will be considered a default on the payment owed to MyTruckpoint.
MyTruckpoint retains the right to forward defaulted payments in full, along with any outstanding debts to MyTruckpoint, to a collections agent. A 30% collection fee may apply.
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Special Order or Backorders:
Our goal is to fulfill all special orders or backorders within the same general shipping timeframe. While we strive to absorb additional shipping costs to assist our customers, some parts may require extra fees.
Cost Considerations: We make every effort to absorb as much of the special order fees as possible to enhance your ordering experience. However, if we are unable to cover the entire cost, we will promptly contact you. At that point, we'll provide a detailed quote for the additional fees before proceeding with the special order. You will then have the option to proceed with the order or cancel it.
Order Modification Notice: Once a special order is placed, cancellation may not be possible. We advise careful consideration before placing a special order. If you have any questions or concerns, feel free to contact our customer support team for clarification and assistance.
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Refusal of Shipment:
Customers who decline the delivery of a fulfilled order will receive a refund for the order's cost, subject to deductions for any freight costs incurred by MyTruckpoint and applicable restocking fees.
Please note that this policy does not apply to special order items, which are non-returnable.
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Oversize Item LTL FREIGHT
Heavy and big items do not qualify for Free Shipping. Some products are oversized and cannot be shipped through standard shipping. If there is any additional cost you will be informed by our sales team before the item is shipped. If you do not wish to pay additional shipping cost, you have the option to cancel the order and request a full refund. Packages that weight more than 150 lbs. are LTL Packages. Packages Length more than 165 inches in length and girth combined are LTL Package. Packages can be up to 108 inches in length to qualify for small package, However please note some package may have over-size fees applied to it. For more info please contact us on 800.292.4173.
We will make every effort to absorb as much of the LTL shipping cost as possible. In the event that we cannot fully cover it, our customer service team will contact you to discuss additional shipping charges. If you choose not to proceed with the additional charges, you have the option to cancel your order and receive a full refund.
Examples of oversized items include:
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Warranty Policy
Manufacturer Products warranties these products against original defects in materials or workmanship for as long as the original purchaser owns the installed vehicle. This warranty excludes damage from accident, misuse, neglect, improper installation, fire, vandalism, or any form of abuse. Manufacturer will, at its sole discretion, repair or replace any product covered by this warranty. It is a parts-only warranty, and repair or replacement is the sole obligation and remedy for a defective product. Labor, installation, painting, incidental damages, shipping, and handling costs are not reimbursed. Paint or painting of our products is not warranted for all Manufacture. If Manufacture choose to replace a defective part, the end consumer may be responsible for any occurring freight cost or a handling fee of up to $25.00 at our discretion. Manufacturer assumes no liability for incidental or consequential damages, including property damage or personal injury, resulting from the use or misuse of this product.
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FREE SHIPPING EXCEPTION LOCATION
- Yukon Territory
- Northwest Territory
- Nunavut
- Alaska
- Hawaii
- Puerto Rico
- other U.S. Territories
True Return & Exchange Policy
At MyTruckPoint, we make sure you get the right product that you are satisfied with. Our return and exchange policy are easy and hassle-free. If you are not happy with your purchase, you have 30 days from your purchase date to exchange or return.
Most of our products are returnable as long as its in their original condition with all packaging, parts, accessories, paperwork. It has to be in new and unused condition.
No Restocking Fees on Exchanges
You get the lowest price guarantee. If you find a lower price we will price beat the price by 10% of the price difference or 5% on the price.
Returning An Item
Step 1: Call Us at 800.292.4173
Step 2: Receive a Return Authorization Number (RMA)
Step 3: A Return Information will be provided to you. So pack & ship it back to us with both RMA label and return shipping label on the box.
Step 4: Received a Refund or Exchange
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Restocking Fees
Products that are returned have a 20% restocking fee. There will be return shipping costs that the customer will be responsible for as well.
-We will waive the restocking fees if we made a mistake or you're received a defective product.
-We will also waive the restocking fees for and exchange of the equivalent product.
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Non-Returnable Products
Some products are non-returnable. Special orders, Made to order, custom painted are non-returnable.
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Payment Disputes and Chargebacks:
In the event of any payment disputes or credit card chargebacks related to an order, it will be considered a default on the payment owed to MyTruckpoint.
MyTruckpoint retains the right to forward defaulted payments in full, along with any outstanding debts to MyTruckpoint, to a collections agent. A 30% collection fee may apply.
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Refusal of Shipment:
Customers who decline the delivery of a fulfilled order will receive a refund for the order's cost, subject to deductions for any freight costs incurred by MyTruckpoint and applicable restocking fees.
Please note that this policy does not apply to special order items, which are non-returnable.
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Received Damage Products
Policy: Customers must report any damage to received parts within 10 business days of receipt to initiate a claim.
Failure to report damages within 10 days will result in loss of coverage for the damaged parts. Upon receiving the report, we'll assess the damage and take appropriate action.
Responsibility: It is the customer's responsibility to report damages promptly to facilitate timely resolution and coverage.
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Exchange Policy
You can exchange an item that is in original condition with all packaging, parts, accessories, paperwork. It has to be in new and unused condition.
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Warranty Policy
Manufacturer Products warranties these products against original defects in materials or workmanship for as long as the original purchaser owns the installed vehicle. This warranty excludes damage from accident, misuse, neglect, improper installation, fire, vandalism, or any form of abuse. Manufacturer will, at its sole discretion, repair or replace any product covered by this warranty. It is a parts-only warranty, and repair or replacement is the sole obligation and remedy for a defective product. Labor, installation, painting, incidental damages, shipping, and handling costs are not reimbursed. Paint or painting of our products is not warranted. If we choose to replace a defective part, the end consumer may be responsible for any occurring freight cost or a handling fee of up to $25.00 at our discretion. Manufacturer assumes no liability for incidental or consequential damages, including property damage or personal injury, resulting from the use or misuse of this product.
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Return Shipping Cost
If there is a manufacturing defect or an error from our end, we will pay for return shipping otherwise the customer is responsible for it.
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Received Wrong Product
Please make sure the part number on the order receipt and on the box is the same. If it does not match with what you ordered, please contact us at 800.292.4173.
We will arrange a return for an incorrect part and ship you the correct one.
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Can I cancel the order I just placed?
Please contact us on 800.292.4173 or chat or Email support@mytruckpoint.ca within 30 minutes and we will do order best to cancel the order. However, once it leaves our warehouse and we are not able to cancel the order then the buyer is responsible for shipping the item back and may be subject to a 20% Restocking Fee.
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